Privacy Policy
SMS Terms & Conditions
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from Company’s name, messages may be received related to the following:
Appointment reminders
Follow-up messages
Example: Thank you for reaching out to company’s name. We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe].
For any further questions, feel free to reply or contact us at (956) 679-3451
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from Company’s name can be done in the following ways:
We ask them verbally
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (956) 679-3451
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
1. Information Collection
We may collect personal information from you when you visit our Website, fill out forms, schedule appointments, or otherwise interact with us. This information may include:
Personal Identifiable Information (PII): Name, email address, phone number, address, and any other information you provide voluntarily.
Non-Personal Information: Browser type, IP address, referring/exit pages, and operating system.
Cookies: Our Website may use cookies to enhance your experience. You may adjust your browser settings to refuse cookies, but this may affect your use of certain Website functionalities.
2. How We Use Your Information
The information we collect is used for:
Providing services such as appointment scheduling or consultations.
Communicating with you, including sending newsletters, appointment reminders, or service updates.
Improving our Website and services by analyzing user behavior and trends.
Legal compliance and ensuring the security and integrity of our Website.
3. Information Sharing
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service providers working on our behalf (e.g., scheduling or payment processing systems).
Authorities if required by law or for legal processes to protect the safety of our users, our business, or third parties.
4. Data Security
We take the security of your personal information seriously and use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
6. Third-Party Links
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the Website constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Alivio Health & Wellness
1913 1st Street, Ste 200
McAllen, TX 78503
Phone: (956) 948-7758
Email: nina@aliviohealthmcallen.com